Utilities



UPDATED PAYMENT INFORMATION:

  • CASH: Cash payments may be made in the office at City Hall during business hours.
  • CHECK: Check payments can be made in the office during business hours, via mail, or in the secure payment drop box at the northwest corner of the City Hall parking lot. NO CASH PAYMENTS IN DROP BOX.
  • DEBIT/CREDIT CARD: For security purposes, City Hall will no longer be taking payments over the phone. If you would like to pay by phone, there are two new options:
    • Call to Pay (877) 792-1143 (Step-by-step instructions can be found below under Payment Instructions)
    • Text to Pay (877) 822-0966
  • ONLINE:  Municipal Online Payments (one-time, scheduled, and autopay options are available online)
    • The QR code on your bill will take you directly to the payment website.
  • BANK DRAFT: Monthly recurring automatic payments can be set up in the office with a voided check.
Please note that you will need your NEW account number for web and phone/text-based payments.
This will be on your January bill, or you can contact City Hall.


 
UTILITY RATES

Residential water is billed a basic charge of $64.45 per month. Water usage is billed at $1.03 per thousand gallons. Residential sewer is billed at a flat $52.75 per month. Water meters are read every other month, March through November. You will be billed for water usage in addition to your basic bill on each of the read months. Commercial sewer rates vary according to winter water usage. The amount billed includes a utility tax of 20% calculated on the gross operating income of the water and sewer utilities.


GARBAGE PICK UP INFORMATION


Please make sure all garbage is bagged and securely tied before placing in garbage receptacle. If your garbage toter lid is over-filled ("Anything not completely inside your receptacle" per CDSI's guidelines) on pickup day, you will be charged $3.30 for extra garbage. Extra bags, boxes, or cans will be picked up for $3.30 each, if placed near your can on pickup day. Larger items may be picked up at an additional cost. Please call City Hall to arrange this. The amount billed includes a utility tax of 20% calculated on the gross operating income of the garbage utilities. 


IRRIGATION SYSTEM


All irrigation systems (including lawn sprinkler systems) MUST be tested annually by a certified backflow tester BEFORE turning on. A list of certified backflow testers is available to download here. Call 754-2009 of you have any questions.


WATER/SEWER EMERGENCY


In the event of a water or sewer service emergency occurring outside business hours or during the weekend, please call MACC dispatch at (509) 762-1160. MACC will contact the appropriate city personnel to help.
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FORMS4 documents

  • 2019 CCR
    document date none
  • Application for Utilities Auto Bill Pay.pdf
    document date none
  • Request for Garbage Suspension (fillable).pdf
    document date none
  • Landlord Tenant Change of Address.pdf
    document date none

GARBAGE PICK UP INFORMATION6 documents

  • Monday 1x a mo
    document date 12-28-2022
  • Wednesday 1x a mo
    document date 12-28-2022
  • Friday 1x a mo
    document date 12-28-2022
  • Monday 1st/3rd Pick up
    document date 12-28-2022
  • Wednesday 1st/3rd Pick up
    document date 12-28-2022
  • Friday 1st/3rd Pick up
    document date 12-28-2022

SEWER CONSTRUCTION NOTICES1 document

  • Sewer Collection Project PR1
    document date 07-23-2021
    Project begins 7-26-21

UTILITY BILL ASSISTANCE1 document

  • Past Due Utility Letter of Resources 9.13.21
    document date 08-16-2021

READING YOUR UTILITY BILL2 documents

  • Reading Your Utility BiIl.jpg
    document date 09-30-2021
  • Sample Utility Bill.jpg
    document date 09-30-2021

PAYMENT INSTRUCTIONS1 document

  • Call to Pay Instructions
    document date 02-07-2024

WATER QUALITY REPORTS2 documents

  • 2020 Water Quality Report
    document date 09-21-2021
  • 2021 Water Quality Report
    document date 09-21-2021