Welcome to the City of Ephrata Utility Billing Department.
If you have questions concerning utility billing, services or rates, contact firstname.lastname@example.org. To make a payment, call (509) 754-4601 and select 0 to make a payment or 1 then 122 to ask a question.
The following forms are available to download:
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Residential water is billed a basic charge of $47.50 per month. Water usage is billed at $0.77 per thousand gallons. Residential sewer is billed at a flat $37.85 per month. Water meters are read every other month, May through November. You will be billed for water usage in addition to your basic bill on each of the read months. Commercial sewer rates vary according to winter water usage.
Garbage pick up information
Please make sure all garbage is bagged and securely tied before placing in garbage recepticle. If your garbage toter lid is up more than 3-4" on pickup day, you will be charged $2.40 for extra garbage. Extra bags, boxes or cans will be picked up for $2.40 each if placed near your can on pickup day. Larger items may be picked up at an additional cost. Please call utility billing at the number above to arrange this.
All irrigation systems (including lawn sprinkler systems) MUST be tested annually by a certified backflow tester BEFORE turning on. A list of certified backflow testers are available to dowload with the link below. Call 754-2009 of you have any questions.
In the event of a water or sewer service emergency occuring outside business hours or during the weekend, please call MACC dispatch at (509) 762-1160. MACC will contact the appropriate city personnel to help.